GENERAL NOTICE

By accessing or using the services provided by Lulifiber Telecom, you agree to be bound by this Acceptable Use Policy (AUP) and any additional terms, conditions, rules, or policies presented to you in connection with our services. This AUP aims to comply with the laws of the Federal Republic of Nigeria and outlines the acceptable and unacceptable uses of our services.

Lulifiber Telecom is committed to respecting your rights, including freedom of speech, privacy, human dignity, and access to information, as long as they are exercised lawfully. We will only intervene in such rights when required by law or when those rights threaten the safety, security, or integrity of our network.

If you have any questions or concerns regarding this policy, please contact our support team at:
 📧 Email: support@lulifiber.com
 📞 Phone: 09066515018

 

UNLAWFUL USE

Lulifiber Telecom’s services may only be used for lawful activities. The following uses of our services are strictly prohibited:

  • Illegal Content and Activities: Any use that violates the laws of the Federal Republic of Nigeria, including child exploitation, obscenity, hate speech, defamation, harassment, or threats. 
  • Intellectual Property Violations: Uploading, sharing, or distributing copyrighted materials without authorization. 
  • Fraud and Identity Theft: Engaging in fraudulent activities, including phishing, impersonation, and pyramid schemes. 
  • Privacy Infringement: Collecting or storing personal data of others without consent. 
  • Harm to Minors: Hosting or distributing content that exploits or harms minors. 
  • Financial Misconduct: Involvement in financial scams, fraudulent transactions, or illegal financial practices. 
  • Unauthorized Access: Gaining access to or attempting to breach the security of any systems, networks, or data without permission. 
  • Distribution of Malicious Software: Sharing or transmitting viruses, worms, malware, or other harmful software. 

Violations of these rules may result in immediate suspension or termination of services, as well as legal action when applicable.

 

PROHIBITED ACTIVITIES

Any activity that threatens the integrity, security, or functionality of Lulifiber Telecom’s network is strictly prohibited, including but not limited to:

  • Hacking and Cracking: Unauthorized access to our network or systems. 
  • Network Disruption: Activities that disrupt our services, such as denial-of-service attacks. 
  • Misuse of Network Resources: Excessive consumption of bandwidth or engaging in activities that overload the network. 
  • Mass Mailing and Spam: Sending unsolicited bulk emails, chain letters, or spam through our network. 
  • Misrepresentation: Falsifying data, forging headers, or disguising the origin of any transmission. 
  • Monitoring and Interception: Unauthorized monitoring or interception of data without proper authorization. 

Any violations will result in suspension or termination of access, and we may involve legal authorities if necessary.

 

SECURITY AND NETWORK INTEGRITY

Lulifiber Telecom takes network security seriously. Any actions that compromise the security or performance of our network, including unauthorized access, data interception, or introducing malicious code, will be dealt with swiftly.

  • Monitoring and Response: We reserve the right to monitor traffic and data flow to ensure network stability. 
  • Security Measures: Implementing firewalls, encryption, and other protective technologies to secure our systems. 
  • User Responsibilities: Customers must ensure that their devices and networks do not become a source of security vulnerabilities or attacks. 

 

UNSOLICITED, SPAM, AND BULK EMAILS

Spam and unsolicited bulk messages negatively impact the performance and reputation of our network. Therefore, we prohibit:

  • Sending unsolicited bulk messages for any purpose, including commercial, religious, or political. 
  • Operating mailing lists without proper opt-in consent. 
  • Failing to honor requests for removal from mailing lists. 
  • Using Lulifiber Telecom’s infrastructure to support unsolicited messages sent via other networks. 

Violating these provisions may lead to the suspension of your account or legal action.

 

FAIR USAGE POLICY (FUP)

To ensure fair and reliable service for all users, Lulifiber Telecom maintains a Fair Usage Policy:

  • Bandwidth Usage: Excessive or abusive use of bandwidth that disrupts other users’ experiences may result in traffic shaping or temporary throttling. 
  • Performance Management: We may implement technical measures to ensure equitable resource distribution. 
  • Service Integrity: Users must avoid activities that compromise service quality for others, including using automated tools for data extraction. 

 

PUBLIC SPACES AND THIRD-PARTY CONTENT

Our services may include access to third-party websites or content. Lulifiber Telecom does not control or endorse these external resources, and users access them at their own risk. We are not responsible for the content, accuracy, or practices of third-party sites.

Users should exercise caution when engaging with public forums, chat rooms, or interactive services through our network.

 

REPORTING VIOLATIONS

If you suspect a violation of this AUP, please report it to our support team:
 📧 Email: support@lulifiber.com
 📞 Phone: 09066515018

Provide detailed information about the incident, including timestamps, IP addresses, and relevant logs. We will investigate promptly and take appropriate action.

 

CONSEQUENCES OF VIOLATION

Breaching this AUP may result in:

  • Suspension or termination of your account 
  • Legal action, including prosecution 
  • Billing of administrative costs incurred due to the violation 
  • Reporting to law enforcement agencies, if required 

Lulifiber Telecom reserves the right to amend this policy at any time and to take necessary action to enforce it.

 

FINAL REMARKS

We are dedicated to providing a safe and reliable network for all users. This AUP is designed to maintain the integrity of our services and ensure compliance with applicable laws. By adhering to this policy, you help us maintain a robust and secure telecom network.

For questions or feedback, feel free to reach out to us via the contact details provided.